We're here to help!

If you have any queries regarding shipping, backpack sizes, availability, or any other concern, we're here to assist you. Our dedicated customer service team is eager to address your questions and provide the support you need. Please fill out the form below, and one of our representatives will diligently work on your inquiry.

Located in Melbourne, Australia, our response times align with our local business hours. We strive to respond to all customer inquiries within 24 hours, ensuring you receive timely and efficient assistance.

Should you prefer to reach us directly via email, feel free to send your questions to info@backpack.com.au. We're committed to providing you with exceptional service and ensuring your shopping experience with us is seamless and satisfying!